;Error 1: Mismatch between sold and purchased quantity

Error 2: Mismatch in stock shows in Stock-Report and sales screen. Sales screen accepts products greater or less than as in stock reports.
This rarely happens because of some unknown reasons or if you try to manually update the stock in the database.

Solution 1:

NOTE: You must have the role of admin for this to work.

Step 1: Go to this URL  www.your-pos-website.com/reports/product-stock-details
Step 2: IMPORTANT: Select the business location and press search button. It will show the list of products for which there is a mismatch.
Step 3: IMPORTANT: Click on Fix button for each product.
Refer to the screenshot below

Solution 2:

If the solution 1 didn’t work, follow this Solution 2.

Step 1: Go to List Products screen, click the Actions button of that particular product.

Step 2: Select the ‘Product Stock History‘ option. It will direct to Product Stock History screen.

Step 3: In the Product Stock History, select the particular location where the mismatch error occurs and the particular variation of the product (only if it is a variable product).

Step 4: This will automatically fix the mismatch issue for that product in that location.

📩 Still stuck? Contact Support